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We can typically begin monitoring your restaurant's online presence within 24-48 hours of our initial consultation. Full service implementation, including custom response templates and analytics setup, usually takes 3-5 business days.

We monitor all major review platforms including Google Reviews, TripAdvisor, Facebook, Yelp, and industry-specific sites. We also track mentions across social media platforms and general web searches to provide comprehensive coverage.

Yes, we serve restaurants throughout the European Union. Our Cyprus base provides us with strategic access to EU markets whilst ensuring full compliance with GDPR and other European regulations.

Our free consultation includes a comprehensive audit of your current online reputation, identification of opportunities for improvement, and a customised strategy recommendation. We'll also provide sample reports and answer any questions about our services.

Absolutely. We specialise in damage control and reputation recovery. Our team will craft professional responses to negative reviews, help you address legitimate concerns, and implement strategies to encourage more positive reviews from satisfied customers.